General Books - FAQs

Can you special order trade books? If so, how long will it take for the order to arrive?
Yes. We would be glad to special order any book for you at NO additional charge. Generally, we can get your book within 7 - 10 working days. There is an additional fee for express shipping.

What is the difference between a trade book and a textbook?
Trade books include reference books, best sellers, children's books, religious books and other general reading books. However, the trade book department may carry several books that supplement class textbooks. Textbooks are books that are specifically ordered for use in class by instructors.

What is the Trade Book department's return policy?
We guarantee a 100% full refund for general books, magazines, and music if you return the items within 30 days of the purchase, in their original condition, and include your receipt. CDs and tapes must be unopened. Sale items may be returned for refund or exchanged for another item valued at the same price. Test prep book and clearance items are nonrefundable.